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FAQ

How can I order products from DVC Sport?

You can easily order products through our website. Explore our wide range, add the desired products to the cart and follow the payment instructions. Our customer service is also here to help you during the ordering process.

What is the product return policy?

Your satisfaction is our first priority. If you are not completely satisfied with the purchased product, you can return it within X days from the date of purchase for an exchange or refund.

Do you ship products outside Bosnia and Herzegovina?

Unfortunately, we currently do not deliver outside the territory of Bosnia and Herzegovina.

How can I learn more about the products and their features?

On our website, we provide detailed information about each product, including specifications, sizes, colors and user ratings. You can also contact our support team who will be happy to answer all your questions and provide additional information.

Do you have a loyalty program or discount for regular customers?

Yes, we have a loyalty program for our regular customers. Join and get exclusive discounts, promotions and rewards for your loyalty to DVC Sport.

How can I contact customer support?

You can contact us via the contact form on our website, via email, or by phone. Our customer support team is here to help you with any questions or concerns.

What payment methods do you accept?

We currently only accept cash payments. You will be able to find details about available payment options in the upcoming period in the Payment Terms.

How long does it take to deliver my order?

The delivery time depends on your location and the chosen delivery method. We always try to deliver the order in the shortest possible time.

What if I receive a damaged or defective product?

It is extremely important to us that you get only the best quality from us. If you receive a damaged or defective product, please contact us immediately. Our support team will help you solve the problem and provide a replacement or refund according to our policy.

How can I subscribe to your newsletter or news?

You can subscribe to our newsletter or news via our website. Enter your email in the appropriate box to subscribe to receive notifications about special offers, new products and news from DVC Sport.

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